Delivery charges for orders from the Online Shop?

Thank you for your interest in our products. The shipping cost of our order is calculated according to your order quantity. If you have any questions, please do not hesitate to contact us by email. We will be happy to help you.

How long will delivery take?

The average lead time for a sample is 5-7 days. Please keep this in mind when placing your order. We want to make sure that we have enough time to produce a high-quality sample for you. If you need your sample sooner, please let us know and we will do our best to accommodate your request.

What is the minimum order quantity?

There is no minimum order quantity (MOQ) required to produce custom promotional products with your company’s logo. In fact, even if you only need a dozen or so items, we can accommodate your needs. This makes it easy and affordable to order small quantities of custom-made merchandise, All you have to do is contact us and provide the relevant details.

Can you design or custom for us?

Yes, we can design or custom for your. We have professional designer team and factory.Please don't hesitate to contact us if you have any further questions.

Are you a trading company or factory?

We are a factory producing wooden dugout ,We have been in the business of OEM and ODM products for over 20 years. We have worked with many customers over the years, and have a lot of experience in this area. We offer high-quality products that meet the needs of our customers. We are always looking for new ways to improve our products and provide better service to our customers.

How do you ensure the delivery safety?

When we pack your goods, we will use pallets or cartons. to pack your goods,We packed safely before shipping by We also will buy assurance for the transportation. We will compensate for our clients if big breakage.


When the order payment is taken of my bank account?

Depending on what country you are in, there are a few different ways that you can pay for your orders from our website.

If you are in the US or Canada, you can pay by PayPal or T/T. or credit/debit card.
If you are in any other European country, you can pay by PayPal or T/T./debit card.

Can the price be cheaper?

We can discuss about your requirement. If you need a lot of product, and I will be happy to adjust the price accordingly. Thank you again for your consideration!

What is your shipping terms?

At our company, we take pride in our shipping terms. We understand that our customers need their products as soon as possible, and we work diligently to get orders out the door as quickly as possible.

Our shipping terms are very simple. Can be shipped by sea or air,We also offer a no-hassle return policy, so our customers can be confident that they're making a good purchase.

what can you buy from us?

You can wholesale order from us to wooden dugout, dugout one hitter, including metal dugout and other smoking accessories

Can we cooperate for a long time?

Yes, we are proud to work with you for a long time.